Frequently Asked Questions (FAQs)
1HOW CAN I PLACE AN ORDER?
Once you have added all your desired items to your shopping cart, follow these instructions:
To order as a guest:
Click on the "Shopping Cart" button and proceed to Checkout
Enter all your required shipping and billing information
Click on "Continue to Shipping Method" and choose your shipping method
Click on "Continue to Payment Method" and choose your payment method
Review all information. Products, Shipping Address, Billing Address and Payment Details
Click on "Pay Now’ and check your email for the order confirmation
Click on ‘Confirm Order’ and check your email for an Order Confirmation
To order with a FABOLUXURY account:
Log in to your account
Click on the "Shopping Cart" button and proceed to Checkout
Click on "Continue to Shipping Method" and choose your shipping method
Click on "Continue to Payment Method" and choose your payment method
Review all information. Products, Shipping Address, Billing Address and Payment Details
Click on "Pay Now’ and check your email for the order confirmation
2HOW DO I KNOW IF MY ORDER HAS BEEN PLACED SUCCESSFULLY?
You will get an automatic email saying your order has been processed. Once the order has been sent to you, you will get another email saying your order has been dispatched and we will give you the tracking ID to follow up your shipment.
3HOW DO I KNOW WHEN MY ORDER WILL ARRIVE?
Once you’re at checkout you’ll have an ETA for each of the products you order.
4DO YOU SHIP INTERNATIONALLY?
Yes, we ship all over the world. Find out more about our delivery options here.
5HOW LONG WILL MY ORDER TAKE TO SHIP?
Local shipping usually takes 3-4 working days once the order has been processed and dispatched.
International shipping usually takes 5-7 working days, once the order has been processed and dispatched.
Note: International shipping times are not guaranteed. Depending on the specific country’s current customs issues, deliveries may take longer.
6WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept:
All major Debit and Credit cards (Visa Debit, Visa, MasterCard and AMEX)
PayPal